Managerial Expertise

With a strong foundation in management, I excel in leading and coordinating teams responsible for the seamless operation of critical IT infrastructure services, encompassing NOC oversight, end-user support, video conferencing, and cloud infrastructure management. My leadership ensures efficient resource allocation, effective problem resolution, and strategic deployment of technologies to enhance organizational productivity and operational efficiency.

IT Infrastructure Teams :

At the management level, I am adept at handling Purchase Orders (POs) and Purchase Requests (PRs), ensuring timely procurement of necessary equipment and services. I also manage invoices and budget allocations, ensuring financial transparency and accountability within the IT operations.

Additionally, I conduct weekly meetings with the SPARK VP to provide updates on project statuses, discuss key performance indicators, and report on IT infrastructure operations. These meetings facilitate strategic decision-making and alignment with organizational goals, ensuring that IT initiatives contribute effectively to business objectives.

My leadership ensures efficient resource allocation, effective problem resolution, and strategic deployment of technologies to enhance organizational productivity and operational efficiency.

NOC Operations Center Team

Ensure smooth operation of NOC (Network Operations Center) for efficient IT infrastructure services.

Cloud Infrastructure Team

Manage end user support team to provide effective IT infrastructure services.

End User Support Team

Ensure the smooth operation of the cloud team to maintain efficient IT infrastructure services