IT Infrastructure Expertise

Design, build, coordinate, and maintain IT environment with expertise in network, hardware, software.

Network Setup and Security Configuration:

Hardware Management:

I possess the expertise to effectively manage and control the following key IT components:

- Servers: Ensuring their efficient operation, maintenance, and scalability to meet organizational needs.

- Data Centers: Overseeing the management and optimization of data center operations for reliability and performance.

- Cloud Servers and Services: Administering and optimizing cloud infrastructure to enhance flexibility and scalability.

- End-User Devices: Managing and supporting a diverse range of devices to ensure seamless user experience and productivity.

I possess the capability to effectively manage and control the following critical IT components:

- Operating Systems: Overseeing the deployment, configuration, and maintenance of operating systems to ensure reliability, security, and optimal performance throughout the organization.

- Virtual Machines: Strategically managing virtualized environments to maximize resource utilization, scalability, and flexibility in meeting business demands.

- Web Servers: Implementing and maintaining robust web server solutions to support web applications and ensure seamless online presence and functionality.

- IT Service Management (ITSM): Directing the implementation and adherence to ITSM frameworks and practices to streamline service delivery, enhance efficiency, and improve user satisfaction.

IT Service Management:

I am proficient in configuring the following:

- Routers and Switches: Ensuring efficient data transmission and network performance.

- VPNs: Establishing secure, encrypted communication across distributed networks.

- Firewalls: Setting up robust security measures with strict access controls.

- Security and Monitoring Tools: Deploying tools to detect and mitigate vulnerabilities.

- Access Points: Optimizing wireless network coverage for reliable connectivity.

IT Projects

here is a summary of my ongoing journey through IT infrastructure

Video Conferencing Solutions

A notable achievement includes spearheading the implementation of a comprehensive video conferencing solution that facilitated seamless virtual collaboration across multiple global teams. By integrating cutting-edge technologies and optimizing network infrastructure, this initiative significantly enhanced communication efficiency and reduced travel costs, fostering increased productivity and collaboration among remote teams. It streamlined meetings and improved overall organizational agility and responsiveness in a dynamic business environment.

Call Management System

We have successfully implemented a robust and cutting-edge call management system, revolutionizing our communication process and enhancing customer experience.
This new system empowers our team to handle customer calls with utmost efficiency and professionalism, ensuring prompt responses and streamlined call routing. It also serves as a central hub for comprehensive call logs, enabling us to maintain a comprehensive record of all interactions and conversations.
This achievement reflects our unwavering commitment to delivering exceptional customer service and remains a testament to our dedication to staying at the forefront of technology advancements.

Cloud Migration

Successfully led the migration of a company's critical IT infrastructure to the cloud, resulting in improved scalability, reliability, and cost-efficiency. By meticulously planning and executing the transition, the project enabled seamless access to resources from anywhere, enhanced disaster recovery capabilities, and optimized IT resource allocation. This initiative not only modernized the organization's IT landscape but also positioned it to leverage future innovations in cloud technology for sustained growth and competitiveness.

This project aims to replace the network switch with a more efficient and reliable model. By upgrading the hardware and improving the network infrastructure, we enhanced productivity and ensured seamless connectivity for all users.

Great news! Our network switch replacement project has been a huge success. We have managed to change all the RT-IT switches, making us the first division to complete the project ahead of schedule. This achievement is a testament to the hard work and dedication of our team. By completing the project early, we have not only improved the efficiency and reliability of our network, but we have also set a high standard for other divisions to follow. I am extremely proud of everyone involved in this project and I am confident that our division will continue to lead the way in future initiatives. Well done to all!

Network Switch Replacement

Decreases the Power Interruption to IT systems

This project aims to be Responsible for leading the installation and configuration of all necessary Uninterruptible Power Supplies (UPSs) for IT equipment, as well as overseeing their upgrade and integration with the IT monitoring dashboard.

The role requires leading the installation and configuration of all necessary UPSs for IT equipment, as well as upgrading them and ensuring they are connected to the IT monitoring dashboard. This involves overseeing the entire process of setting up and maintaining uninterruptible power supplies to safeguard the IT infrastructure. It also involves ensuring that the UPSs are integrated and functioning properly within the IT environment and that they are able to communicate with the monitoring system to provide real-time data and alerts.

This role is crucial in ensuring the reliability and stability of the IT systems, as well as in proactively addressing any potential power-related issues. The individual in this position will play a key role in maintaining the integrity and continuity of the IT operations.

This project aims to appoint a lead responsible for overseeing the installation and configuration of access points, aimed at optimizing coverage and performance. Additionally, the role involves seamlessly integrating these access points into the master controller for centralized monitoring and management, ensuring comprehensive oversight and efficient maintenance of the wireless network infrastructure.

As part of the access point coverage enhancement project, the team is responsible for configuring and troubleshooting access points. Once the access points are configured, they are then added to the master controller for monitoring purposes. This allows for better control and management of the access points, ensuring optimal coverage and performance. By monitoring the access points through the master controller, any issues or disruptions can be quickly identified and addressed, minimizing downtime and maximizing network efficiency. The team is dedicated to ensuring that the access points are seamlessly integrated into the network, providing reliable and consistent coverage for all users. This proactive approach to access point management is essential for maintaining a robust and reliable wireless network infrastructure.

Access Point Coverage Enhancement